Cookie Policy:

What is a cookie?

A cookie is a piece of data stored by a website within your web browser, and then subsequently sent back to the same website by the browser. Cookies were designed to be a reliable way for websites to remember things that a browser had done there in the past, which can include having clicked particular buttons, logging in, or having read pages on that site previously.

Why are cookies used?

Cookies are used to compile statistical information about how visitors use our website.

How can I remove cookies?

You can remove cookies within your browser by clicking on "settings" or "options" and selecting "clear all browsing data" or "clear browser history". Make sure "delete" cookies is selected. Please note this procedure will vary depending on your browser type.

What cookies are used on your website?

Google Analytics - Used for search analytics to monitor site usage and performance.

How can I use your website without cookies?

You can disable cookies for your relevant browser, but this may disable certain features & functions on our website.

Please use the links below for instructions relevant to your browser:-

Internet Explorer - please see http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies

Chrome - please see https://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=95647&p=cpn_cookies

Firefox - please see https://support.mozilla.org/en-US/kb/Cookies

Privacy Policy:

At Global Computer Spares Ltd we value the trust of our customers. To earn your trust, we respect your privacy in handling personally-identifiable information relating to your enquiries with us. This Privacy Statement describes who controls the personally identifiable information we gather about you, what personally identifiable information we gather about you, what we do with it, the safeguards we have in place to protect it, and how you can control our use of it.

Who controls personally identifiable information gathered about you?

Data that is gathered about you is controlled by Global Computer Spares Ltd of which the headquarters are located at Unit 16 Millbrook Business Park, Sybron Way, Crowborough, East Sussex TN6 3JZ

What personally identifiable information does Global Computer Spares Ltd request?

We collect all the personally identifiable information that you voluntarily provide to us when you email us or phone us with an enquiry. This information may include your name, mailing address, e-mail address, telephone number, fax number, your company name and address and other optional demographic information. You may browse our web site without supplying any personally identifiable information, but we will need to collect personally identifiable information in order to follow up any enquiries, you may have, or orders you wish to place with us.

Where is the collected information stored?

The personally identifiable information we collect about you will be

stored and processed on electronic information systems operated by

Global Computer Spares Limited in the United Kingdom.

How does Global Computer Spares Ltd use personally identify information about me?

The personally identifiable information that you voluntarily provide to us will be used to respond to any enquiries that you may send us or process any orders. We may contact you if we have questions about your order or to notify you of the status of an order. We may also use your e-mail address to identify you on our internal systems. Also, in the event that we do not have an ordered item in stock, we may share your delivery and contact details with our suppliers for direct delivery purposes.

With whom might Global Computer Spares Ltd share personally identifiable information about me?

We will not disclose personally-identifiable information about you to others except as disclosed in this Privacy Statement or as specifically authorized by you at the time such information is collected.
We contract with other companies to fulfil your order and provide the specific products or services to you. For example, we use a credit card processing company to process applications, issue credit, verify, bill, and collect payments when you make a purchase with a credit card; an independent financial institution to administer the Global Computer spares Ltd credit card program; an outside shipping company to ship orders; and we use outside service providers to host our web site. These service providers are provided with only the information that they need to perform their functions and are not permitted to use or disclose your personally-identifiable information for other purposes without your authorization.
We may share personally identifiable information with law enforcement or other entities as required by law or as we reasonably determine to be necessary to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud, or to enforce our web site terms of use. Personally identifiable Information may be transferred as an asset in connection with a merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our businesses.

How is my personally identifiable information protected?

We have implemented numerous safeguards to protect reasonably and adequately personally-identifiable information.
Our databases are protected by physical, technical, and procedural measures that restrict information access to authorized persons in accordance with this Privacy Statement. Our information systems are maintained behind a software firewall to isolate them from access by other networks connected to the Internet. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Our employees are kept up to date on our security and privacy practices.
When personally-identifiable information is collected through our web site payment process, the transmission is encrypted using industry-standard Secure Socket Layer ("SSL") technology and sensitive information such as credit card numbers or account information is encrypted for further protection.

How can I access or update personally identifiable information about myself?

It is important that our databases are accurate and up-to-date. To exercise your rights to access and make appropriate changes or deletions to personally identifiable information relating to personally identifiable information we have gathered about you, please call our customer service representative directly on 01892 603456. As a caller, we must verify your identity before granting you access to any information.

Right to be forgotten

Each data subject shall have the right granted by the European legislator to obtain from the controller the erasure of personal data concerning her or him without undue delay, and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies, as long as the processing is not necessary:
The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
The data subject withdraws consent to which the processing is based according to point (a) of Article 6(1) of the GDPR, or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing.
The data subject objects to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.
The personal data have been unlawfully processed.
The personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.
The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.
If one of the aforementioned reasons applies, and a data subject wishes to request the erasure of personal data stored by Global Computer Spares Limited, he or she may at any time contact us and the Data Protection Officer or another employee shall promptly ensure that the erasure request is complied with immediately.
Where the controller has made personal data public and is obliged pursuant to Article 17(1) to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform other controllers processing the personal data that the data subject has requested erasure by such controllers of any links to, or copy or replication of, those personal data, as far as processing is not required. The Data Protection Officer of Global Computer Spares Limited or another employee will arrange the necessary measures in individual cases.

How may I contact Global Computer Spares Ltd?

If you have any questions about our handling of personally-identifiable information relating to you, please contact us by calling us on 01892 603456, by writing to us at Global Computer Spares Ltd, Unit 16 Millbrook Business Park, Sybron Way, Crowborough, East Sussex TN6 3JZ, or by sending an e-mail to enquiries@hpspares.uk.com


Last Updated 18th September 2018